Unhappy UK WP7 developer receives MS call

Danny Tuppeny, United kingdom based programmer, recently posted an article on his blog that outlined his experience with Windows Phone 7, which was not presented in the brightest colours. It outlined how he was impressed with the platform, but was ultimately disappointed with how Microsoft has come most their entry into the competitive mobile marketplace.

Nearly notably in his mail service was the sheer frustration with regards to the U.k. launch of WP7 - this is the sole issue I institute with WP7 when I made the purchase. The U.k. launch of Microsoft's newest portable offer was barely noticed. In fact, asking a few people I know who are technically in-the-loop about WP7 at the time as to whether they were considering making the investment, I was surprised to witness how petty they knew nigh the potential "iPhone killer".

As well every bit the experience mentioned to a higher place, Danny also encountered problems with the OS itself on numerous occasions (similar many of us). One of the listed problems is the pre-NoDo update failing on his colleagues device and then ultimately "bricked". Summing upwardly the rest of the article as negativity with his lack of confidence in the platform as a user is preventing himself from developing apps and devoting much required time and investment.

Fast forward four days to the present and Danny has updated his blog detailing that Brandon Watson, Director and Ben Lower, Senior Production Manager, both from the Dev Platform & Ecosystem, accept contacted him nearly the original post he wrote which received good coverage. Although it had to take negative PR to get attention surrounding current thoughts that are present in majority of the WP7 user bases' minds, information technology was a positive sign of potential progress. Especially after an article Eric Hautala posted a while back suggesting that Microsoft is listening to users and is learning valuable lessons.

The run-downward of the conversation that took place between Danny and the Microsoft employees is as follows:

Weak United kingdom launch and lack of cognition downwardly to disconnection from U.s.. Something Microsoft has to piece of work on, peculiarly since Apple has an army of experts in their array of stores.
Retrieving error logs from devices is only possible on developer builds, not retail builds.
Microsoft will consider publishing release notes/a change log per update to amend transparency.
Big update experiencing delays due to the company beingness "big and slow", which seems like a terrible excuse. Improvements required asap.

Reading through both posts that Danny wrote up, I am in full agreement with him on majority of his points, and understand his frustration (as I'm certain many of yous do too). I - for one - am hoping that Microsoft really is listening to not only developers, merely end-users and is taking all feedback seriously. For them to have such a platform as Windows Phone vii, it'due south only fitting to get it correct to practise the OS justice. Sooner, rather than afterward.

Source: Danny Tuppeny; via MobilityDigest

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